Last updated July 25 2025
Definitions
"Admin” means an individual that has access to the admin and reporting features of the Electroverse for Business services within the Electroverse Platform, including but not limited to the ability to add and deactivate Users in their business account, manage User Memberships, assign or cancel RFID and Payment Cards, and edit billing information.
“Active User” means any User in your account who has not been deactivated and who therefore has access to the relevant Services associated with their assigned Memberships.
“Applicable Laws” means as applicable from time to time: (a) any laws, regulations, or other subordinate legislation; and (b) any policies, guidelines, or industry codes made by any regulatory body having jurisdiction over a Party or any of that Party’s assets, resources, or businesses (in each case whether or not legally binding), which apply to the relevant part in its course of dealings under this Agreement.
“Application” means an application for the use of Electroverse for Business, completed by you and submitted to us over the internet.
"Card Issuer" means Enfuce UK Ltd, an Electronic Money Institution authorised by the Financial Conduct Authority, who is the legal issuer of the Payment Card.
"Cardholder Agreement" means the separate direct agreement between the User and the Card Issuer governing the terms and conditions of the Payment Card.
“Charge Point Operator” refers to an operator or operators of charging hardware and their associated charging network.
“Charges” means all financial obligations related to your and your Users’ use of Electroverse for Business Services, including Seat Fees, Usage Costs, and any other ancillary or related costs.
“Charging Session” means a distinct charging session undertaken by a User and its associated costs, based in part on a Charging Data Record.
“Charging Data Record” means information relating to a single (or multiple) charging session(s), sent to us by the relevant Charge Point Operator.
“Contract” means this contract, which governs our services for providing Electroverse to you and your Users, and the associated Charges.
“Contract Start Date” means the date on which the Contract is entered into by you and us, and becomes a legally binding agreement.
“Electroverse App” is the mobile application available on iOS and Android through which Users can access Public Charging Services and the online interface where Users can update their Home Charging Session Classification.
“Electroverse for Business” is the name given to the entire suite of Services for businesses.
“Electroverse Payments App” is the mobile application available on iOS and Android through which Users can access Payment Services.
“Electroverse Platform” means the web-based software platform provided by us, accessible via a web browser, through which Admins can manage your Electroverse for Business account, administer Users, manage User Memberships, access reporting features, and oversee the use of Services within your business.
“EV Charge Point” means equipment that provides electric charging for plug-in electric vehicles.
“EV” means electric vehicle.
“Home Charging Data Record” means information pertaining to a User’s home charging session, including but not limited to energy consumption, time, cost, and Home Charging Session Classification.
“Home Charging Reimbursement Services” means services related to the management and reimbursement of a User’s energy account for Charging Sessions carried out at home, including data collection, tariff reconciliation, and payment processing.
“Home Charging Session” means a distinct charging session undertaken by a User at their home and its associated costs, based in part on a Home Charging Data Record.
“Home Charging Session Classification” means the classification of a Home Charging Session as business or personal.
“Membership” means any of the distinct service offerings available through Electroverse for Business that you may assign to your Active Users, including but not limited to Public Charging Services, Home Charging Reimbursement Services and Payment Services.
“Party” means you and Octopus Electroverse.
“Payment Method” means the way you pay for the Services, which must be by Variable Direct Debit unless otherwise agreed with us.
"Payment Card" means the Electroverse for Business branded payment or fleet card issued to a User by the Card Issuer that enables the User to make Payment Transactions for eligible business expenses.
“Payment Services” means the services enabling you to provide your Users with a Payment Card and the associated Electroverse Payments App for managing business costs and Payment Transactions.
"Payment Transaction" means any payment, purchase, or business cost initiated or attempted by a User using the Payment Card. While the Payment Card is issued solely for legitimate business purposes as determined and authorised by you, this definition encompasses all activity on the card, regardless of its compliance with your internal policies or the terms of this Contract.
“Privacy Policy” means our policy on how we manage personal data.
“Public Charging Services” means services related to public charging, including public charge point access and payment.
“RFID Card or Electrocard” means a physical unique radio-frequency identification card provided to you by Octopus Electroverse that is associated with you and your Users’ accounts uniquely and can be used to access EV Charge Points.
“Services” refers to any service administered through Electroverse for Business, including Public Charging Services, Home Charging Reimbursement Services, Payment Services, and any other services we may add to the Electroverse for Business offering from time to time.
"Statement of Account" this documents the Charges that are associated with your and your Users’ use of Electroverse for that billing period.
“Seat Fee” means the recurring monthly fee payable by you for each Membership assigned to a User in the Electroverse Platform as detailed during your Application process and in your online Electroverse account. If a single User is assigned multiple Memberships, a separate Seat Fee will apply per Membership.
“Usage Costs” means the financial amounts incurred for actual Service consumption by Users.
“User” means any individual, be it an employee, director, contractor, or other officer, you authorise on your account to access Services under this Contract.
“Variable Direct Debit” means a Payment Method by which you enable us to initiate and collect direct debit payments from you, based on the Charges due.
“Working Day” means any day other than a Saturday, a Sunday, or a bank holiday in England and Wales.
“we”, “us”, “our” and “Octopus Electroverse” in each case refers to Octopus Electroverse Limited (company number 15274675), having its registered address at UK House, 5th Floor, 164-182 Oxford Street, London, W1D 1NN.
“you”, “your” and “Customer” in each case refers to the business named on the Application.
Introduction
These Terms and Conditions and the applicable Charges for Electroverse for Business shall form the Contract between you and Octopus Electroverse and govern you and your Users’ access to, and use of, Electroverse for Business. The definitions at the start of these Terms and Conditions apply.
Please read these Terms and Conditions carefully so that you fully understand your commitments and our responsibilities.
You are responsible for making sure your Users are aware of and agree to comply with these Terms and Conditions and our Privacy Policy.
Scope of Services
Octopus Electroverse provides a suite of services under the “Electroverse for Business” offering designed to facilitate the charging of EVs for Businesses and their Users. These Services include, but are not limited to, Public Charging Services, Home Charging Reimbursement Services, Payment Services, and any other services we may add to the Electroverse for Business offering from time to time.
Public Charging Services include:
Enabling Users to start, stop, and pay for Charging Sessions at participating public EV Charge Points using RFID Cards or the Electroverse App;
Processing of Charging Data Records received from Charge Point Operators to determine and invoice for Usage Costs incurred at public EV Charge Points;
Providing Admins access to the Electroverse Platform to view Charging Session data and manage your Users’ public charging activity and payments.
Home Charging Reimbursement Services include:
Enabling Users to connect their home energy account, home EV Charge Point, and business vehicle to the Electroverse Platform;
Processing of Home Charging Data Records to determine User business Charges incurred at home, and facilitating reimbursement for such Usage Costs through Users’ home energy bill. Where possible, we limit reimbursable charges automatically to the business vehicle, for the avoidance of doubt this may require input from the User in the event that they link via their home charger rather than their vehicle;
Providing Admins access to the Electroverse Platform to view Home Charging Session data and manage your Users’ home charging activity and payments.
Payment Services include:
Facilitating the provision of Payment Cards to your Users, which are not credit products and do not accrue interest on Payment Transactions or balances. All outstanding Charges are due in full each month as per your agreed payment schedule.
Providing the Electroverse Payments App to Users for managing their Payment Card, viewing Payment Transactions, and uploading receipts;
Processing and reporting on all Payment Transactions made by your Users using the Payment Cards;
Acting as the primary point of contact for User support and complaints related to the Payment Services and Payment Cards;
Providing Admins access to the Electroverse Platform to view Payment Transactions and manage your Users’ Payment Transaction activity and payments.
There may be instances where we are not able to grant your Users access to the Electroverse for Business or some portion of Services, including but not limited to:
you or your Users have not provided the information we need to initiate and maintain access;
for Home Charging Reimbursement Services, we will endeavour to support all Users, however in some cases we may not be able to support. Where we are not able to support, we will suggest alternative options to manage home charging reimbursements for these individuals;
some home EV Charge Points and/or business EVs are unable to share the vehicle Home Charging Data Records to us to allow for the Home Charging Reimbursement Service to report correctly.
Octopus Electroverse acts as a facilitator for EV charging services. You acknowledge that the availability and functionality of EV Charge Points is outside of Octopus Electroverse’s direct control.
The provision of electricity and the operation and maintenance of public EV Charge Points remain the responsibility of Charge Point Operators.
The operation and maintenance of home EV Charge Points remain the responsibility of the hardware manufacturer and/or installers, as applicable.
You acknowledge that the Payment Cards are issued by the Card Issuer and are subject to the separate Cardholder Agreement between the User and the Card Issuer. Octopus Electroverse acts as a program manager and facilitator for Payment Services.
Contract Formation and Your Responsibilities
Contract Commencement and Eligibility
Contract Start Date: Your Contract with us starts when you accept these Terms and Conditions as part of our Application process.
Eligibility:
Eligibility for Public Charging Services: Access to Public Charging Services is limited to legally recognised businesses or organisations, including but not limited to limited companies, Limited Liability Partnerships (LLPs), sole traders and charities. You must be established in England, Wales, Scotland or Northern Ireland, unless otherwise agreed by Electroverse in writing and at its sole discretion.
Eligibility for Home Charging Reimbursement Services: Access to Home Charging Reimbursement Services is restricted to limited companies incorporated in England, Wales, Scotland or Northern Ireland, unless otherwise agreed by Electroverse in writing and at its sole discretion.
Eligibility for Payment Services:
Access to Payment Services is restricted to limited companies incorporated and registered, respectively, in England, Wales, Scotland or Northern Ireland unless otherwise agreed by Electroverse in writing and at its sole discretion.
Your eligibility for Payment Services is subject to successful completion of Know Your Business (KYB) checks, which will be facilitated by our third-party partners. You agree to provide all necessary information and documentation for these checks.
Our decision regarding your eligibility for Payment Services remains at our sole discretion.
To continue receiving Payment Services, you must continue to satisfy our ongoing KYB checks, which include, but are not limited to, checks against sanctions lists and periodic creditworthiness assessments. Failure to pass these ongoing checks may result in the suspension or termination of your access to Payment Services.
Your General Account Responsibilities: By agreeing to this Contract, you are agreeing that you will:
Account Information and Management:
accurately register your company details (including but not limited to company name and number, business email and country) as part of the Application process;
keep all your and your Users’ business and personal details accurate and up to date;
ensure that you have obtained consent from your Users to share their personal data with us and that you have made them aware that their Charging Data Records, Home Charging Data Records, and Payment Transaction data can be viewed by the business. By adding a User to Electroverse for Business, you are confirming you have received their consent to do so.
User Provisioning and Device Requirements
provide us with the necessary information for your Users in order to set them up for the Memberships which you have assigned to them including but not limited to Users’ full name, email address, home address, phone number, and date of birth, and home energy account details;
provide us with a business address that allows you to receive RFID Cards and/or Payment Cards by post if you are using Public Charging Services and/or Payment Services;
ensure your Users are aware they need a mobile phone that gives access to download mobile apps on iOS or Android if they want to access Public Charging Services through the Electroverse App or access Payment Services through the Electroverse Payments App, and access to a device that allows them to connect to the web to access Home Charging Reimbursement Services;
ensure that all your Users comply with Electroverse’s general customer Terms and Conditions, which can be found here: https://electroverse.octopus.energy/legal/terms;
Service Usage and Deactivation
comply with all Applicable Laws at all times in your use of the Services under this Agreement;
promptly notify us and take all necessary actions to deactivate or prevent further use of any Service, Payment Card, or RFID Card for a User who leaves your employment, no longer has a legitimate business need for the relevant Service, or if you are informed or reasonably believe that any element of the Services (including a Payment Card or RFID Card) is being used improperly, incorrectly, or fraudulently (including but not limited to any charge of private vehicles by your Users or unauthorised Payment Transactions);
if a User leaves your business, ensure you retrieve their RFID Card, where applicable, so this can be reallocated to a new User;
Payment Method Compliance
set up a Variable Direct Debit with us before you can access the Electroverse for Business Services;
provide Octopus Electroverse with any information and permissions we require to take payment by Variable Direct Debits from your chosen bank account;
make any updates to your Direct Debit details directly in the Electroverse Platform, except your monthly Direct Debit date which can only be updated via email at fleets@electroverse.com.
Your Additional Responsibilities for Payment Services: In addition to the general responsibilities above, by agreeing to this Contract and using Payment Services, you are agreeing that you will:
Payment Card Provision and Use:
ensure that all Payment Services Users agree to and comply with the Electroverse Terms and Conditions for Payments Cardholders, which can be found here: https://electroverse.com/legal/business/payment-terms;
ensure that all Payments Services Users accept the separate Cardholder Agreement directly with the Card Issuer before using the Payment Card;
ensure your Users only use the Payment Card for legitimate business expenses as determined by your company's policies and in accordance with the Cardholder Agreement;
acknowledge and agree that you are solely responsible for ensuring your Users comply with all terms related to the use of the Payment Card and the Electroverse Payments App;
Liability for Payment Card Charges:
agree that you remain responsible for all Charges incurred by your Users on the Payment Cards, including any Charges resulting from unauthorised use or misuse, until the Payment Card is formally deactivated by you through the Electroverse Platform or by us at your request.
Our Prices and Charges
You agree to pay all Charges you or your Users incur under this Contract for the Services, irrespective of whether such Charges are for business or personal use by you or your Users. You acknowledge and agree that any internal arrangements or disputes regarding the classification of such Charges are exclusively matters between you and your Users, and shall not in any way affect your obligation to pay us for all such incurred Charges.
Electroverse for Business is provided by way of a subscription service. The monthly Seat Fee for each Membership is clearly displayed on the Electroverse for Business website and within your online account when you assign Memberships to Users. All details of your Memberships and the corresponding Seat Fees are accessible in the Electroverse Platform.
Your Memberships will automatically renew each month unless you cancel them. Admins can update Users’ Memberships at any time directly in the Electroverse Platform.
The Seat Fees you owe are calculated on a monthly basis based on the Memberships assigned to Active Users. If a Membership is assigned to a User for any part of a month, the full monthly Seat Fee for that Membership will be charged for that month.
Deactivating a User or removing a Membership from a User's account will result in the User’s immediate loss of access to the relevant Services.
If you would like to cancel your business account, please contact us via email at fleets@electroverse.com.
Usage Costs incurred by your Users are made up of, but not limited to: volume of energy consumed, connection fees, time spent charging, parking fees, energy tariff information, and Payment Transactions.
For Public Charging, Electroverse receives the Charging Data Records from the relevant Charge Point Operator. Electroverse sets the applicable energy and time-based rates, which can be found on our Electroverse App and on the relevant EV Charge Point. All Charges are added to your monthly invoice from Electroverse.
For Home Charging, Electroverse receives the relevant Home Charging Data Record from the energy supplier, home EV Charge Point, and/or vehicle. This information is used to calculate the business reimbursement owed to Users and facilitate the crediting to Users’ home energy bills. The equivalent charge is added to your monthly invoice from Electroverse.
Home Charging Session Classification: By default, Home Charging Sessions linked to a vehicle will be treated as business Charges, and Home Charging Sessions linked to a Home EV Charge Point will be treated as personal Charges. Following each Home Charging Session, Users will receive an email with the session details, prompting them to classify the Home Charging Session as business or personal via the Electroverse App.
Classification cutoff date: Users are responsible for ensuring their Home Charging Sessions are accurately classified on or before the cutoff date, which is 30 days following the relevant Home Charging Session date. Any Home Charging Sessions determined to be misclassified after this cutoff date must be dealt with directly between you and the User. For the avoidance of doubt, Electroverse will not facilitate any post-cutoff date reclassifications of Home Charging Sessions or subsequent adjustments to User reimbursement amounts or your invoice.
User reimbursement timing: Reimbursement credits will be applied to Users’ home energy accounts by the 15th of the month for charges that were classified as business by the 1st of that same month.
Please note it is the responsibility of the User to ensure their Electroverse account is up to date with their latest energy supplier, energy tariff, home EV Charge Point, and vehicle. Users may be asked to periodically reauthenticate their energy account connection.
For Payments Services, Electroverse receives information regarding all Payment Transactions made by your Users using their Payment Cards from the Card Issuer. These Payment Transactions are added to your monthly invoice from Electroverse.
We will invoice you for Usage Costs once per month for such costs we have been notified of in the preceding month (e.g., if we invoice on 8th of the month, you will be invoiced for Usage Costs which we were notified of between 8th of the previous month to 7th of the current month).
There can be a delay in us receiving Usage Cost data, including but not limited to Charge Point Operators sending delayed Charging Data Records for Public Charging Sessions. You acknowledge and accept that the Charges appearing on your monthly invoice may not include all Usage Costs from the previous month. Delayed data will be processed and added to the next available invoice following the time when we receive the data from the Charge Point Operator, energy supplier, or Card Issuer. This may mean that you are invoiced for Usage Costs outside of the month in which they were incurred.
We reserve the right to invoice you up to 365 days after a Charging Session or Payment Transaction was completed.
We can also charge you for other reasonable costs under certain circumstances. We will tell you how much such Charges are at the time they are charged and will provide a breakdown of the costs if you ask us for one. These can include costs arising from the following:
additional or replacement RFID cards. We will issue one RFID Card per User when you sign up and have registered your Variable Direct Debit with us. We will issue additional or replacement cards within 14 days of them being requested, and we may charge you for these replacements. We also reserve the right to charge for or recall cards that have not been assigned or activated;
Charges we are required to pass on to our customers by law or regulation or a regulatory authority; and
Any reasonable costs we incur (including administration costs) because you or any of your Users failed to meet the Terms and Conditions of this Contract.
Taxes: amounts payable under this Contract are exclusive of any applicable value added tax, import duties or other applicable taxes, which shall be paid by you in addition.
You are responsible for deactivating Users. You will remain responsible for all Charges in relation to Active Users on your account, including any Employees or former Employees that you do not deactivate in a timely manner and who may continue to incur Charges until you deactivate them.
Payment Method
You will be required to pay by Variable Direct Debit according to a monthly payment schedule, unless we agree an alternative payment arrangement with you. You must maintain a valid payment method for the duration of this Contract.
Once a month, we will add an invoice in the “Invoices” section of your online account. This will include Charges that we have been able to successfully process from the preceding month, as well as any Seat Fees for the preceding month.
If your Variable Direct Debit fails due to insufficient funds, we will contact you to resolve the outstanding balance. We reserve the right to restrict your access to the Electroverse Platform and to prevent your Users from using the Services . You are responsible for ensuring that the Variable Direct Debit can be paid in full on the due date.
We reserve the right to refuse to process any transaction we deem fraudulent or suspicious.
We will act in accordance with the Direct Debit Guarantee.
Non-Payment of Charges
If your Payment Method fails and we are unable to take payment we may:
Take such steps as are necessary to recover the sums due to us, which may include employing a debt collection agency;
Provide information about your non-payment to credit reference agencies, which may impact your ability to get credit in the future;
Recover from you all costs incurred by us in pursuing your non-payment, including bank charges due to cancelled or failed payments;
Charge interest at the rate of 4% above the Bank of England Bank base rate at the relevant time on all outstanding charges;
Switch your Payment Method to a different payment method, which may include requiring you to pay in advance; and/or
Disconnect or suspend your ability to use Electroverse for Business, for you and your Users.
Changing the Contract
We can change the terms of your Contract at any time, which may include changes to the Seat Fee, and situations where it is necessary for us to comply with any laws, or other rules that we are obliged to follow. We will give you at least one month’s notice of any change to the Seat Fee.
The latest copy of these Terms and Conditions will be available on our website.
If we propose to make changes to your Contract that are not to your advantage, we will give you reasonable notice of the changes. If you do not agree with the changes, you can stop using Electroverse for Business without penalty, however you will still be required to pay any outstanding Charges.
Ending or Suspending the Contract
You may end this Contract at any time. Cancellation will take effect on the date you request cancellation, and we will generate a final invoice for all outstanding sums due to us and process a direct debit for such sums. We reserve the right to pass through any fees, penalties, or charges which arise after termination.
You also have the right to cancel your Electroverse for Business account for any reason, within 14 days of the date of your Contract starting (the “Cooling-off Period”).
If you cancel during the Cooling-off Period you will not be invoiced for any Seat Fees, but any Usage Costs have been incurred during that time, you are still responsible for paying those Usage Costs in full.
We may end this Contract or suspend your access to Electroverse for Business or to a specific Service immediately if:
You or any of your Users are in material breach of this Contract;
We discover you do not (or have never) met the eligibility criteria specified in clause 3.1.2;
You have not paid what you owe us when it was due;
We have reason to believe you or any of your Users may have damaged or tampered with the EV Charge Points;
We suspect any fraudulent activity;
We are required to do so by any law, code or agreement; and/or
for any other reason, including but not limited to us ceasing to offer a specific Service, provided we give 1 month’s notice.
If we suspend your access to Electroverse for Business under clause 8.4, you will be required to pay:
Any outstanding amounts owed to us; and
Our reasonable costs to suspend you and/or to restart your access later.
Please note that, if you choose to terminate your account, the account will remain dormant on our system for a period of 3 months following termination. This will allow us to ensure any invoices which are delivered late by any charge point operators can be passed on to you.
Customer Service and Support
As stated in clause 2.3, we are not responsible for the maintenance or proper functioning of the EV Charge Points and accept no liability in relation to your and your Users’ use of the EV Charge Points.
If you or your Users require guidance, service, or support on how to use any particular public EV Charge Point, you/they will need to contact the relevant Charge Point Operator. Their customer services contact details are available in the Electroverse App, and are often advertised on the EV Charge Point itself. Similarly, if you or your Users require guidance, service, or support relating to Users’ home EV Charge Point, you/they will need to contact the relevant provider of that home EV Charge Point.
For any guidance, service, or support related to the Payments App or Payment Cards, including reporting a lost or stolen card, Payment Transaction enquiries, or technical issues, your Users should contact us directly via the methods specified in the Electroverse Payments App or the Electroverse Terms and Conditions for Payments Cardholders. We will act as the primary point of contact for all such inquiries and complaints and will liaise with the Card Issuer as necessary to resolve any issues related to Payment Cards.
We are responsible for the maintenance and proper functioning of your Statement of Account. If you require service or support related to your Statement of Account, please contact us directly.
We are responsible for issuing you and your Users RFID Cards. In the event that your Users require additional or replacement RFID Cards, they will contact their Admin and the Admin can order via the Electroverse Platform. If the Admin has any issues placing a RFID Card order through the Electroverse Platform, please email us at fleets@electroverse.com.
Complaints
General Complaints: We hope you don’t have any need to complain, but if you do wish to make a complaint, please email fleets@electroverse.com, and we will do our best to resolve the issue with you.
Complaints relating to Payment Services: Your complaint should be resolved within 3 business days of receipt, however, where this is not possible, we will issue you with a final response to your complaint within 15 business days. If in exceptional circumstances further time is needed to investigate your complaint, you will be informed of the reason for any delays and will receive a final response by no later than 35 business days after the complaint was received. If you are dissatisfied with the outcome of the complaint, you may refer this to the Financial Ombudsman Service. Please find their contact details below:
Address: Financial Ombudsman Service, Exchange Tower, London, E14 9SR
Telephone: 08000234567
Your Information
You and your Users agree that we may use any personal data that you provide to us in accordance with our Privacy Policy which is available on our website at https://electroverse.octopus.energy/legal/privacy and as set out in these terms.
You will ensure that you have obtained consent from your Users to share their personal data with us before uploading such data to the Electroverse Platform.
Our Liability
We will not be liable to you for:
Any loss due to circumstances beyond our control (Force Majeure event);
Any loss which is indirect, consequential, economic or financial including but not limited to loss of profit, revenue, goodwill, business, contractor wasted expenses;
Any loss which was not or could not have been reasonably foreseen even if we, our employees, subcontractors or agents did not follow this Contract; or
Any loss caused by the malfunction, interruption, disruption or failure of the EV Charge Points or RFID Card availability or operability;
Any loss or damages arising from the financial terms, conditions, or regulatory compliance of the Payment Card itself, which are governed by the separate Cardholder Agreement between your Users and the Card Issuer;
Any disputes or liabilities between you and your Users regarding the proper use or misuse of the Payment Card;
Any loss caused by the Card Issuer suspending or terminating the Payment Card or its services for reasons outside of our direct control;
Any unauthorised Payment Transactions that occur due to your failure to promptly notify us or deactivate a Payment Card after a User leaves your business, no longer needs the card, or in cases of suspected loss, theft, or compromise of the Payment Card;
Any loss of funds or other financial damages directly related to the e-money held on the card or issues with the underlying payment scheme (Visa), which remain the responsibility of the Card Issuer.
Any overpayment of Charges arising from incorrect:
data from Charge Point Operators;
data from EV Charge Points;
data from the vehicle;
tariff data from the energy supplier;
information from the User about their home energy tariff; or
classification of expenses as described in clause 4.1.
Our liability to you however so arising shall be limited to £5,000 in aggregate in any calendar year.
Nothing in these Terms and Conditions shall limit or exclude liability for death or personal injury caused by our negligent acts or omissions.
We shall have no liability for any improper or fraudulent use of the Services by you or your Users.
Miscellaneous
We may transfer, subcontract, assign or novate any or all of our rights (including the right to recover the charges) or obligations under the Contract without your consent, but this will not affect your rights under the Contract.
You may not transfer the Contract or any of your rights under it without first obtaining our written consent.
If we do nothing, or delay taking action, when you breach the Contract, we will still be entitled to take prompt action to enforce a similar or subsequent breach of the Contract by you.
Notices to you under this Contract will be sent by post or hand to the billing address, or in the case of email to the last known email address that you have provided.
Notices to us under this Contract must be sent by post to Octopus Electroverse Limited, UK House, 5th Floor, 164-182 Oxford Street, London, W1D 1NN.
If any part of this Contract is declared invalid or is void or unenforceable, the validity of the rest of the Contract will not be affected.
The laws of England and Wales apply to this Contract and any disputes arising shall be dealt with exclusively by the English courts.